PRIVACY POLICY – PD Security Shutters

(Compliant with Australian Privacy Act & GDPR-friendly)
Last Updated: February 2026

1. Introduction

PD Security Shutters (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit:

https://pdsecurityshutters.com.au

By using our website or engaging our services, you consent to the collection and use of your information in accordance with this Policy.

2. What Information We Collect

We may collect personal information including:

• Full name

• Phone number

• Email address

• Residential or installation address

• Billing information

• Payment details (processed securely via third-party providers)

• Product preferences and enquiry details

We may also collect non-personal information such as:

• IP address

• Browser type

• Device information

• Website usage data

3. How We Collect Information

We collect information when you:

• Submit a contact or quote form

• Call or email us

• Place an order

• Subscribe to updates

• Browse our website

Information may also be collected automatically through cookies and analytics tools.

4. Why We Collect Your Information

We collect your information to:

• Provide quotes and process orders

• Arrange installation and delivery

• Communicate with you regarding your enquiry

• Improve our website and services

• Send updates or marketing (only if you consent)

• Comply with legal obligations

We only collect information necessary to provide our services.

5. Cookies & Website Analytics

Our website may use cookies and tracking tools to:

• Improve website performance

• Analyse visitor behaviour

• Enhance user experience

Cookies do not give us access to your computer or personal files.

You can disable cookies in your browser settings.

6. Payment Information

All payments are processed through secure third-party payment gateways.

We do not store:

• Credit card numbers

• Full banking details

Payment security is handled by certified providers.

7. Disclosure of Information

We may share your information with:

• Installation contractors (if required)

• Delivery providers

• Payment processors

• Legal or regulatory authorities (if required by law)

We do not sell, rent, or trade your personal information.

8. Data Security

We take reasonable steps to protect your personal information from:

• Unauthorised access

• Misuse

• Loss

• Disclosure

However, no online transmission can be guaranteed as 100% secure.

9. Access & Correction

You may request access to the personal information we hold about you.

If any information is incorrect, you may request correction.

To do so, contact us at:

info@pdsecurityshutters.com.au

10. Marketing Communications

We may send promotional or service-related emails if you have:

• Submitted an enquiry

• Requested a quote

• Consented to receive marketing

You may unsubscribe at any time by contacting us.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites.

12. Data Retention

We retain personal information only as long as necessary for:

• Providing services

• Legal compliance

• Business record keeping

13. Australian Consumer Law & Privacy Compliance

This Privacy Policy complies with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

14. Changes to This Policy

We may update this Privacy Policy from time to time.

The updated version will be published on this page with a revised date.

15. Contact Us

For privacy-related enquiries, please contact:

PD Security Shutters
Email: hello@pdsecurityshutters.com.au
Location: Australia